Yes, we offer live chat for Bark Phone, Bark Watch, and Bark Premium customers! For all other customers, we offer email and phone support.
Here's how to start a live chat:
- Open up your parent app / dashboard.
- Tap ❔ Support.
- Tap Chat with Bark Assistant.
- Our virtual assistant can answer common questions and share some account details.
- If you’d like to chat with a person, just ask! (ie. type "talk to a human" within our live chat hours)
If contacting us after hours, you'll be routed to email support.