What are your support hours?

We are thrilled to support you and your family. We typically get back to you within 1 business day. Here are our support hours:

📞 Call Support
  • Hours: Monday–Friday, 9:00 AM – 10:00 PM ET
  • Bark Phone users can call us directly. All other customers can request a call.
đź’¬ Live Chat Support
  • Bark Phone and Watch Hours: 
    Daily, 8:30 AM – 10:00 PM ET
  • Bark Premium Hours: 
    Monday–Friday, 9:00 AM – 10:00 PM ET
  • Bark Phone, Watch, and Premium users can chat with a human agent by following these steps.
đź“§ Technical Email Support
  • Hours: Daily, 8:00 AM – 12:00 AM ET
  • All customers can reach us through this form.
đź’ł Billing Email Support
  • Hours: Monday–Friday, 8:00 AM – 8:00 PM ET
  • For billing-related questions, contact us here.

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